Done-for-you front desk

Your phone rang at 9:47 last night. Somebody answered.

NeverMiss builds, tests, and runs an AI receptionist for your business. She answers every call, books the job on your calendar, and pings your phone when a big one calls. Every call is on the record. You never touch the tech.

// that's a real line and she's answering it right now. go ahead.
SAMPLE CALL · SCRIPTED — RIDGELINE AUTO 9:47 PM
✓ APPOINTMENT BOOKED · LEAD SAVED
See the Debbie demo →
32%of calls to healthcare businesses go unanswered. Legal, 28%. Home services, 14%. — CallRail, 1.1M conversations, Jan 2025
26%of calls a small trade shop books at its best morning hour. After 6 PM: 9%. — ServiceTitan, 3,000+ trade businesses, June 2022 data
40%of law firms picked up when a prospective client called. Another 48% were unreachable entirely. — Clio secret-shopper study, 500 firms, 2024
Try her live — right now

Don't take our word for it. Talk to her.

Four ways to meet Debbie, all running live against a real garage's calendar. Same Debbie your customers would get — pick whichever feels natural.

Meet the team

Three receptionists. Built for how your business actually runs.

Pick the one that matches your front desk. We train her on your services, your pricing, your hours, and your customers — then she picks up on the first ring.

Debbie

The Dispatcher — for the trades

Built for businesses where the phone rings while everyone's hands are full. Debbie books the job, triages the emergency, and makes sure no caller hangs up anonymous.

  • Books appointments against your real calendar
  • High-Value Handoff — the big job pings your phone while the caller's still on the line
  • Answers pricing, hours, and service questions cold
  • After-hours mode with a warmer touch
What she sounds like
"Thanks for calling Ridgeline Auto, this is Debbie — how can I help you today?"
Auto repairHVACPlumbingElectricalPestCleaning
Done-for-you means done for you

Live on your phone line in days, not months.

STEP 1

We build her for your business

Your services, your prices, your hours, your staff, your rules. We do the setup — you answer a few questions over coffee.

STEP 2

You hear her and approve her first

You listen to how she handles your business and approve her before she takes a single real call. Every call after that comes with a recording and transcript in your portal.

STEP 3

She goes live. We manage everything.

Monitoring, tuning, updates — all handled by NeverMiss. You get a portal with every call, every booking, every customer.

What she actually handles

One receptionist. The whole front desk.

Booking

Books the appointment

Straight onto your real calendar — with the caller's name, number, and what they need — before they ever hang up.

Off-hours

Answers after hours

9 PM, Sunday, holidays — she picks up in a warmer tone and books them for the next open slot.

High-Value Handoff

Flags the big fish

A fleet account or high-value caller pings your phone in real time — while they're still on the line.

Lead capture

Nobody hangs up anonymous

Every caller leaves a name and a number — even the ones who don't book — so no lead walks out the door.

Knowledge

Knows your business

Hours, services, pricing ranges, service area, policies — answered on the spot, the way you approved them.

Reminders

Confirms & reminds

Calls the day before to confirm the appointment, so your morning isn't a row of no-shows.

Receipts

Every call on the record

Recorded, transcribed, and summarized. Replay any call and see exactly what was said — and what she booked.

Honesty

Never makes it up

If she doesn't know, she takes a message and opens a follow-up — she won't invent an answer that bites you later.

Follow-up

Chases the leads you'd lose

Every unbooked caller becomes a task on your list, so the job doesn't die in a voicemail box.

The part competitors can't fake

She knows your customers before she picks up.

Every caller becomes a record. Every call adds to it — automatically. She listens for the details that matter, writes them down for you, and remembers them the next time that number rings. Nothing to log. Nothing to maintain.

  • Live lookup on every call — caller ID matched to their record before the first word
  • She captures it herself — quotes, vehicles, promises, preferences — pulled from the conversation and saved to their record automatically
  • Remembers next time — "quoted brakes at $480 last Tuesday" comes back to her on the next call, with zero effort from you
  • Add your own notes anytime — optional — want to drop in a detail yourself? You can. But her memory fills itself whether you touch it or not
  • Confirmation calls — she calls the day before, from the same calendar she booked
  • High-Value Handoff alerts — a big-fish caller gets flagged to your phone in real time
CM
Carol Mendezcustomer since Mar 2026 · 6 calls
VEHICLE2019 Honda Civic
LAST VISITBrake pads + rotors · Jun 12
NEXT APPTOil change · Fri 8:30 AM
CAPTURED ON CALLPrefers morning drop-offsSHE LOGGED THIS
SHE OPENS WITH"Hi Carol — calling about the Civic?"
Pricing

Less than one missed job per month.

Setup is $995 — waived if you commit to six months on monthly autopay (six months billed monthly, not prepaid); true month-to-month pays the $995 before onboarding. Customer memory is included on every plan — we don't nickel-and-dime the important part.

Part-Time

$297/mo
  • After-hours & overflow answering
  • FAQs — hours, services, pricing
  • Every caller captured as a lead
  • Customer memory included
  • Morning summary of every call
Try the demo
MOST POPULAR

Full-Time

$597/mo
  • Everything in Part-Time
  • Books appointments on your calendar
  • Confirmation & reminder calls
  • High-Value Handoff — big-fish alerts to your phone
  • Follow-up tasks so leads don't go cold
Try the demo

Office Manager

$997/mo
  • Everything in Full-Time
  • Multi-channel — voice, text, web
  • Full business dashboard
Try the demo
The Operator add-on
Your receptionist handles your customers. Your Operator handles you — a chat/voice assistant for lookups, drafts, and reminders.
+$99/mo
Straight answers

Questions owners actually ask.

Will my customers know they're talking to an AI?

She sounds like a sharp receptionist who's been at the desk five years — most callers never ask. If someone asks directly, she answers honestly and keeps helping. What customers actually notice is that the phone got answered on the first ring at 9 PM.

Do I have to change my phone number?

No. The number you already own stays yours. We forward its calls to her: always, after-hours only, or overflow-only when your line's busy. You pick the mode and can change it anytime. If we set you up with a new number instead, that number stays with NeverMiss unless your agreement says otherwise.

What happens when she can't answer something?

She never makes things up. If it's outside her knowledge, she takes the caller's name and number and creates a follow-up for you — so the caller still feels handled, and you still get the lead. For big-fish situations, High-Value Handoff pings your phone in real time.

How fast can we go live?

Days. We build her from your website, your Google listing, and one conversation with you — and you hear her and approve her before she takes a single real call.

Who owns the setup — me or you?

You own your customer relationships and your data, always. We own and manage the infrastructure so you never have to think about it. That's the "done-for-you" part — you're buying the result: answered calls, booked jobs, and a record of every call. Not a software project.

One call to see it

Stop losing jobs tonight.

Call Debbie right now — off-hours, on purpose. Hear exactly what your customers would hear.

Call Debbie — (619) 762-3700